Shipping policy
🚚 Founder's Formula Shipping Policy
Last updated: 27th September 2025
We aim to deliver your skincare essentials as quickly and safely as possible—because glowing skin shouldn't wait.
⏰ Same-Day Dispatch
Place your order before 1:00pm AEST (Monday to Friday), and we’ll dispatch it the same day (excluding public holidays). Orders placed after 1:00pm will be shipped the next business day.
🚚 Shipping Options
We offer Australia Post and Aramex delivery services. At checkout, you can select:
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Standard Shipping (Tracked): 2–7 business days within Australia
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Express Shipping: 1–3 business days within metro areas
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International Shipping: Varies by region and service selected
All orders include tracking details once dispatched.
🎁 Free Shipping
We offer FREE standard shipping on qualifying orders:
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Australia: Free shipping for orders over $100 AUD
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International: Free shipping for orders over $250 AUD
Free shipping applies to standard freight only. If you prefer express delivery, the upgraded rate will apply.
♻️ Sustainable Shipping Promise
All orders are packed using recyclable or biodegradable materials where possible—because we care about your skin and the planet.
📦 Tracking & Notifications
You’ll receive a tracking number once your order ships. Please allow a few hours for tracking updates to appear. If your order is delayed or you need help, our support team is here to assist.
💌 Get in Touch
If you have questions about your delivery, email us at:
📧 hq@foundersformula.com.au